Speak directly with our sales and support team
071 585 3014
Send us a message and we'll respond within 24 hours
info@visionaryempire.com
Professional inquiries welcome
Track your order, delivery times, and logistics
Learn about our refund and returns policy
Details about our hair, wigs, and jewelry
Questions about payment methods and billing
We offer free delivery on all orders. Delivery times vary by location but are typically 2-5 business days. You'll receive tracking information via email.
Contact us immediately with photos of the damage. We'll replace the item or provide a full refund, including original shipping costs. We want you to be completely satisfied with your purchase.
If your order hasn't shipped yet, contact us as soon as possible at 071 585 3014 or info@visionaryempire.com to request a cancellation. We'll process your refund right away.
Yes! We offer exchanges for defective items or incorrect orders at no extra cost. We'll cover shipping both ways. Simply contact our support team with your order details.
Hair care varies by product type. Contact us for specific care instructions for your purchase. We're happy to provide tips on maintenance and styling to ensure your hair stays beautiful.
Trading as: Visionary Empire Pty Ltd
Primary Contact: info@visionaryempire.com
Phone: 071 585 3014
WhatsApp: 060 458 4494
Business Hours: Monday - Friday, 9am - 6pm
Looking for our policies?
View Refund & Returns Policy